As the People Advisor you will provide expert guidance, coaching, and operational support to managers and employees across the business. You will act as a first point of contact for people-related matters, ensuring the consistent and fair application of policies, supporting employee engagement, and contributing to a positive workplace culture.
The People Advisor will work closely with the People Partners to deliver people initiatives while managing day to day ER activity and supporting key employee lifecycle processes.
Key Responsibilities
Employee Relations
- Provide advice, coaching and support to managers on all ER matters, including performance, absence, disciplinary, grievance, probation, and capability.
- Manage ER cases from start to resolution, ensuring processes follow legislation, company policy, and best practice.
- Maintain accurate documentation and case records, escalating complex cases when appropriate.
People Policy, Process & Compliance
- Ensure consistent application of HR policies and procedures across the organisation.
- Contribute to continuous improvement of People Services processes.
- Support compliance with employment law and internal governance standards.
People Operations
- Advise on day to day people queries from managers and employees.
- Support the employee lifecycle including onboarding, probation reviews, job changes, and offboarding activities.
- Work with payroll and HCM systems teams to ensure accurate employee data and changes.
Performance, Wellbeing & Engagement
- Support managers in addressing performance issues and implementing development plans.
- Promote wellbeing initiatives and signpost relevant support services.
- Assist in delivering engagement activities and supporting action plans based on engagement data.
Learning & Development
- Identify common training needs linked to ER themes and line manager capability.
- Support the People Team in co-ordinating training programmes and manager workshops.
Data, Reporting & Insights
- Assist with reporting and metrics (e.g., absence, turnover, ER case trends).
- Use data to identify trends and support managers in taking proactive actions.
Project Support
- Support People Partners with wider people projects including culture, organisational change, talent, or reward initiatives.
Skills and Experience
Essential
- Experience in a generalist or People Services role.
- Strong understanding of UK employment law and best practice.
- Experience managing ER cases end-to end.
- Ability to coach managers and influence decision making.
- Strong communication skills and ability to build trusted relationships.
- High attention to detail and excellent organisational skills.
- Ability to work with confidential information with integrity.
Desirable
- CIPD Level 5 (or working toward it) or equivalent experience.
- Experience with HCM and case management systems.
- Experience working in a fast paced or multi site environment.
What we offer
- A competitive salary and benefits package appropriate to this position
- Full funding available to continue your qualification Journey within the CIPD professional framework.
- An employer who values the ongoing wellbeing of its employees
- Career development within a successful and growing business
About Us
We are MARCH®. The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board.
Why March?
Progress is People.
MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences.