We are March……… the UKs leading provider of critical engineering services. Our expertise as a multi-disciplinary engineering partner across infrastructure, process and digital services has led to long-term partnerships with leading organisations in everything from food and drink and utilities to high-security industries such as defence, aerospace and nuclear
We are seeking a proactive and detail-oriented Credit Controller to manage the credit and collections process within a fast-paced environment. You will be responsible for ensuring timely payments, reducing aged debt, and maintaining strong relationships with clients and internal teams.
Key Responsibilities
- Monitor customer accounts and follow up on overdue payments via phone, email, and written correspondence.
- Liaise with project managers and commercial teams to resolve billing queries and disputes.
- Review and assess creditworthiness of new and existing clients, setting appropriate credit limits.
- Maintain accurate records of communications, payment plans, and account status.
- Prepare and present aged debt reports, cash flow forecasts, and risk assessments to senior management.
- Escalate high-risk accounts and recommend legal or third-party recovery actions when necessary.
- Ensure compliance with company credit policies and industry regulations.
- Support month-end and year-end financial close processes.
Skills and Experience
- Previous experience in credit control, ideally within the construction or engineering sector.
- Strong understanding of project-based invoicing, applications for payment, and retention.
- Excellent communication and negotiation skills.
- High level of accuracy and attention to detail.
- Proficiency in Microsoft Excel and accounting systems (e.g., COINS, Sage, SAP).
- Ability to work independently and collaboratively across departments.
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What we offer
- A competitive salary and benefits package appropriate to this position
- An employer who values the ongoing wellbeing of its employees
- Career development within a successful and growing business
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.